Siattire (“we”, “our”, “us”) is committed to protecting your privacy and handling your personal data responsibly. This Privacy Policy explains how we collect, use, share, and protect your information when you visit our website www.siattire.com, place an order, sign up for our newsletter, or interact with us.

This policy complies with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.


1. Information We Collect

We may collect the following types of personal information:

  • Identity & Contact Information: name, email address, phone number, billing and delivery addresses
  • Account Details: if you create an account, we store your login credentials securely
  • Order Details: purchase history, delivery preferences, payment method (payments are securely processed by third-party providers)
  • Technical Data: IP address, browser type, device info, location (approximate), and how you use our site (via cookies)
  • Marketing Preferences: whether you’ve opted in to receive our emails

2. How We Use Your Data

We use your data to:

  • Process and ship your orders
  • Communicate with you about orders or customer support queries
  • Send marketing emails (if you’ve opted in)
  • Improve and personalise your shopping experience
  • Prevent fraud and ensure website security
  • Comply with legal obligations

3. Sharing Your Information

We do not sell your personal data. We may share your data with:

  • Service providers like payment processors (e.g. Stripe, PayPal), couriers, IT service providers, marketing and analytics platforms
  • Legal authorities, if required by law

All service providers are required to protect your data and act only on our instructions.

4. International Transfers

Some of our partners may store or process data outside the UK. In such cases, we ensure adequate protection is in place, such as Standard Contractual Clauses or equivalent safeguards approved by UK regulators.


5. Your Rights

Under the UK GDPR, you have the right to:

  • Access the personal data we hold about you
  • Correct or update inaccurate data
  • Request the deletion of your data
  • Object to or restrict certain uses of your data
  • Withdraw consent for marketing at any time
  • Request a copy of your data in a portable format

To make any of these requests, email us at contact@siattire.com.


6. Data Retention

We retain your data only as long as necessary. Order and account data is typically held for up to 6 years, in line with legal and tax obligations.


7. Cookies

Our site uses cookies and similar tracking technologies to:

  • Improve site performance
  • Remember your preferences and shopping cart
  • Analyse how visitors use our site
  • Show relevant ads (if applicable)

For full details, please see our Cookie Policy at www.siattire.com/cookies (add or update the URL if needed). You can manage cookies via your browser settings.


8. Security

We use encryption, secure servers, and restricted access controls to protect your data. While no system is completely secure, we take all reasonable precautions to safeguard your information.


9. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be posted on this page with the revised effective date.


10. Contact Us

If you have any questions about this Privacy Policy or your personal data, you can reach us at:

Siattire
Email: contact@siattire.com
Website: www.siattire.com

If you are not satisfied with our response, you have the right to contact the Information Commissioner’s Office (ICO) at www.ico.org.uk.